What information do we collect?
We collect personal information about you when you visit and register on our site, submit an order, answer a survey, subscribe to our newsletter, or complete a form.
When placing an order or registering on our web site, you may be asked to enter your: name, mailing address, e-mail address, credit card information, phone number, or national insurance number. You may visit our site without providing this information.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
1) To personalise your experience (your information helps us to better respond to your individual needs)
2)To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
3) To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
4)To process transactions
5) To administer a contest, promotion, survey or other site feature
6) To send periodic emails
The email address you provide for order processing, will only be used to send you information and updates pertaining to your order.
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Database to be only accessed by those authorized with special access rights to our systems, and are required to keep the information confidential.
After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be kept on file for more than 60 days.
Yes (Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information
If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone or by contacting customer service.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
77 Weir Road
Wimbledon, SW19 8UG
GDPR terms and conditions
1.0 OUR CORE BELIEFS REGARDING USER PRIVACY AND DATA PROTECTION
- User privacy and data protection are human rights
- We have a duty of care to the people within our data
- Data is a liability accountability, it should only be collected and processed when its necessary
- We hate spam as much as you do!
- We will never sell, rent or make public or distribute your personal information
2.0 RELEVANT LEGISLATION
This website is developed to comply with the following national and international legislation with regards to data protection and user privacy
- UK Data Protection Act 1988 (DPA)
- EU Data Protection Directive 1995 (DPD)
- EU General Data Protection Regulation 2018 (GDPR)
- Australian Privacy Act 1988 (APA)
That this site is likely compliant with the data protection and user privacy legislation set out by many other countries and territories as well. If you are not sure about whether this site is compliant with your own country of residences’ specific data protection and user privacy legislation you should contact our data protection officer
3.0 PERSONAL INFORMATION THAT THIS WEBSITE COLLECTS AND WHY WE COLLECT IT
This website collects and uses personal information for the following reasons:
3.1 Site visitation tracking
Like most websites, this site uses Google Analytics (GA) to track user interaction. We use this data to identify the number of people using our site, to better understand how they find and use our pages and to see their journey through the website.
Although GA records data such as your geographical location, internet browser, device and operating system, none of this information personally identifies you to us. GA also records your computer’s IP address which could be used to personally recognize you but Google do not grant us access to this. Google is a third party data processor and details can be found on Google’s developer guides.
3.2 Our blog
You can choose to add a comment to any posts that we have published on our blog, the name and email address you enter with your comment will be saved to this website’s database, with the date-time and computer’s IP address that you submitted the comment.
This information is only used to recognize you as a contributor to the comment section of the respective blog post and is not passed on to any of the third party data processors detailed below.
Your comment and its associated personal data will remain on this site until we see fit to either 1.) Remove the comment or 2.) Remove the blog post. Should you wish to have the comment and its associated personal data deleted, please email us here using the email address that you commented with?
3.3 Contact forms and email links
You can contact us using the contact form on our Contact us page or an email link on the same page, none of the data that you supply is safe with us. Instead the data will be collated into an email and sent to us over the Simple Mail Transfer Protocol (SMTP) Protocol. Our SMTP servers are protected by TLS (sometimes known as SSL) meaning that the email content is encrypted using SHA-2, 256-bit cryptography before being sent across the internet. The email content is then decrypted by our local computers and devices.
3.4 Email newsletter
We are not sending email newsletter
4.0 HOW WE STORE YOUR PERSONAL INFORMATION
We only store your personal details like name, address, email, and phone-number directly in website database. Here by we are giving the surety that your data is safe with us and never going to leak to anybody.
5.0 ABOUT THIS WEBSITE’S SERVER
This website is hosted by inmotion
All traffic (transferral of files) between this website and your browser is encrypted and delivered over HTTPS.
6.0 Data Breaches
We will report any unlawful data breach of this website’s database or the database(s) of any of our third party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.
8.0 Data Controller
The data controller of this website is:
Telsamedia limited, a UK limited Company with company number: 0208 686 4577
Whose registered office is:
Telsa Media House
90 Stafford Road Wallington Surrey SM6 9AY
And whose operating office is:
101 law chambers,
kakaji Street, Nanpura, Surat
T: +91 756 777 4639
9.0 Data Protection Officer
Mr. Jayson Webb
Director, Telsamedia Ltd.
Telephone: 01284 830888